Sales force automation, customer care, support and snag management — on one tenant, with your financials and your community management. The integrated alternative to Salesforce, standalone real-estate CRMs and horizontal CRM stacks. Trusted by 600+ developers across 30+ Indian cities and the marquee operators of the GCC.
Auto-captured from Facebook, Google, 99acres, magicbricks, microsite, walk-in. AI-scored.
RM-assigned, scheduled, mobile-captured. Channel-partner attribution locked.
Live inventory, pricing engine, scheme picker. Offer e-signed with OTP / QR verification.
Atomic inventory commit. Customer ledger created. Channel commission provisioned. App login issued.
Sales agreement e-signed, KYC complete, bank loan tracking initiated, customer app live.
Time-linked or construction-linked demand. Auto reminders. Delinquency tracking. Cancellation workflow.
Offer for possession, snag list, resolution tracking, handover hold management, OC issued.
Resident app, complaints, service charges, loyalty, referral, boomerang. The 5-year relationship.
The sales head's home. Lead capture from every channel, real-time inventory and pricing, offer-and-OTP, channel partner workflow, ladder commissions, campaign analytics with cost-per-lead / site-visit / closure, and white-label apps for both customers and brokers.
The post-booking journey — onboarding, sales agreement, demand management (time-linked or construction-linked), bank loan tracking, payment follow-up, delinquent customer workflow, cancellations, the customer portal, and the white-label customer app from pre-sales through community life.
The service desk. Multi-channel (email, ticketing, telephonic, AI-based chat), with escalation policies, differentiated SLAs by ticket type, and the snag-management system that holds the possession until every defect is resolved. Built to make complaints become referrals.
Pre-sales discovery → site visits → booking → payment milestones → snag → community life. Every customer touchpoint on the phone, branded as you.
Brokers lock leads, see live inventory, send offers, view eligibility, raise invoices, get paid. Branded as your sales partner network.
Browser version of the customer app — for customers who prefer desktop. Full statement, project progress, complaints.
Broker desktop — pipeline view, brokerage ladder visibility, invoice raise, statement download, marketing collateral library.
Acquiring a new customer through Facebook costs you 12,000-25,000 per booking lead. Acquiring one through a happy resident referring a friend costs you the cost of the referral fee — typically a fraction. Standalone CRMs can't measure this loop because they lose the customer at handover. Farvision keeps them on the same record for 5+ years.
And because the loyalty programme runs on the same tenant as the CRM, the campaign team can target referral incentives to residents whose unit value, satisfaction score, and community engagement all suggest they'll convert. The loop closes — and compounds.
We replaced four tools with Farvision CRM — a portal-lead aggregator, a real-estate-specific CRM, a ticketing tool, and an Excel-based demand-letter system. The big surprise wasn't the cost saving. It was that referrals from existing residents went from 4% of bookings to 22% — because the loyalty programme runs on the same record as the original sale.— Sales Director, Top-10 Indian developer
The 4-pager module handout in both India and GCC editions. Share with your evaluation team, leave behind after a demo, or use as the brief that informs the deeper conversation.
30 minutes. We'll walk a single customer record from a Facebook lead through to a community-resident referral five years later — on a live system. Bring your sales head, your customer care head, your support manager — they all get to see what they need.