Mumbai · Delhi · Bengaluru · Pune · Kolkata
Industry · For Community Operations & Property Managers

Built for thirty towers.
Not just one gate.

Consumer apps stop at the gate, the dues, the visitor. Operators running thirty towers, eight thousand units, a dozen service contracts, and a state-society audit cycle need more. Farvision Community is the enterprise-grade alternative — on the same tenant as Finance and Procurement.

§ 01
Pillars
Six pillars · the operator's full surface

From the service request
to the AGM filing.

Six pillars covering the operator's full surface — from the morning service request to the year-end audit filing. All on one tenant. All auditor-ready.
Pillar · 01

Service requests — every request a resident raises, one workflow.

Leaky tap. Move-out NOC after dues clear. Access card for the helper. Storage locker. Lift breakdown. Tenant registration. Residents raise any of these on the app — auto-routed by category, SLA-tracked, signed off on completion. Maintenance, lifecycle, facility access · one workflow.

Maintenance requestsPlumbing · electrical · HVAC · lifts · civil · with photo + video evidence.
Lifecycle requestsTenant registration · move-in inventory · move-out NOC after dues clearance.
Facility-access requestsAccess cards · storage lockers · parking changes · gym + pool fobs.
Vendor allocationIn-house · AMC · contracted · SLA-enforced · invoice auto-matched.
Resident sign-offDigital acknowledgement · photo of completion · feedback rating captured.
SR scorecardPer-category trends · response time · breach rate · drives ops decisions.
SERVICE REQUESTS · LIVE · 5 CATEGORIES SR-1147 · Lift breakdown · Block C Maintenance · Unit 1804 · raised 14 min ago → AMC · Otis Service · SLA 4h URGENT SR-1145 · Move-out NOC · Unit 0708 Lifecycle · sale closing 28 May · buyer awaiting DUES PENDING ₹ 14,200 · clear to release PENDING SR-1142 · Access card · live-in helper Facility access · Unit 1804 · Mrs. K. Patel → ADMIN · KYC verified · ready to issue IN PROGRESS SR-1138 · Storage locker · Unit 1204 Facility access · L2 lockers full · waitlist POSITION 2 OF 8 · ₹ 6K/yr when allocated WAITLIST SR-1135 · Tenant registration · Unit 1102 Lifecycle · new lease · 3-yr · KYC complete → ADMIN · police verification done · IT-form filed CLOSED ✓ SR · ALL CATEGORIES · 24H 42 SLA MET 94% ▸ ONE WORKFLOW · ONE LEDGER · ONE AUDIT TRAIL
Pillar · 02

Asset register & preventive maintenance — every lift, every chiller, every pump.

Eighteen lifts. Six chillers. Four generators. Twelve booster pumps. Each is an asset card — AMC, PPM schedule, OEM spec, spare-part link. PPM auto-generates work orders. Spares tied to Inventory; replacements tied to Procurement. Insurance auditor pulls 5-year history in one query.

Asset master · per-equipmentMake, model, serial · install date · warranty · OEM spec · location · photo.
AMC contractsPer asset · vendor · SLA · annual value · expiry · auto-renewal alerts.
PPM schedulesAuto-generates work orders · routed to vendor · tracks completion · breach alerts.
Spare-parts inventoryCritical spares per asset · reorder triggers · auto-indent to procurement.
Incident logEvery breakdown · resolution time · root cause · auditor-ready trail.
5-year asset historyInsurance audits · regulatory inspections · capex planning · single query.
ASSET CARD · CHILLER UNIT-04 Chiller · 350 TR · Unit-04 Carrier 30XW-350 · S/N 4827 · Tower B Installed Mar 2022 · Warranty till Mar 2027 OPERATIONAL 98.4% uptime · YTD AMC CONTRACT · ACTIVE Vendor Cool Air Services Pvt Ltd Annual value ₹ 4.8 L Renewal · expiry 31 Mar 2026 ⏱ PPM SCHEDULE · NEXT 90 DAYS Quarterly cleaning + condenser SCHEDULED · 14 May · WO-2024-04812 generated QUEUED Refrigerant top-up · annual DUE · 28 May · 23 days · spare ordered ✓ UPCOMING Vibration analysis SCHEDULED · 22 Jul · 71 days PLANNED ▸ INSURANCE AUDIT · 5-YEAR HISTORY · ONE CLICK
Pillar · 03

Visitor, gate, parking — pre-approved in, time-stamped out, no friction.

Resident invites guest on the app · QR-scan opens the gate. Walk-in courier? Security calls resident, OTP confirms. AMC vendor? Work permit linked, time-stamped in and out. Couriers, deliveries, move-ins — all in one log. Security incidents have evidence.

Pre-approved entry · QRResident invites guest · QR generated · scan-and-enter at gate · no friction.
Walk-in OTPSecurity calls resident · OTP confirms · entry approved · logged with photo.
Courier & delivery trackingResident notified · package held at gate or delivered · photo evidence.
Vendor & AMC visit logsWork-permit linked · time-stamped in/out · matches the work order.
Visitor parking · auto-allocatedSlot availability · vehicle plate captured · max-stay enforced.
Move-in / move-outElevator booking · deposit · inventory checklist · clearance certificate.
GATE CONSOLE · TODAY · 47 ENTRIES ▸ QR SCANNED · 14:08 · NOW Mr. Rajesh Kumar · Guest of Unit 1804 Pre-approved by resident · 4hr stay · parking P-12 ENTRY ✓ RECENT LOG · LIVE Courier · BlueDart · Unit 1208 Walk-in · resident OTP confirmed · package collected 13:42 · 14 min ago · photo + signature DELIVERED AMC · Cool Air · 2 technicians Work permit WP-04812 · Chiller Unit-04 PPM In: 09:14 · Out: pending · 4h35m on-site ON-SITE Move-in · Unit 0708 · scheduled Tomorrow 10:00 · elevator booked · deposit received ₹ 25,000 deposit · clearance pending PLANNED TODAY · ALL GATES Entries · Exits 47 · 38 Visitor parking · used 14 / 24
Pillar · 04

Maintenance billing & collection — quarterly bills, dunning, online pay, posted to ledger.

Quarterly bills for 8000 units in one run — arrears, late fees, sinking fund, taxes correct. Pushed to email + app + WhatsApp. Online pay (UPI/cards/NetBanking) immediate. Dunning auto-fires T+15, T+30, T+60, T+90. Receipts post to Financials. Collection dashboards live.

Quarterly bill generationPer-unit · arrears · late fees · sinking + reserve fund · tax-correct.
Multi-channel deliveryEmail, app push, WhatsApp, SMS · physical print queue for non-digital.
Online paymentUPI, NetBanking, cards · Razorpay/Cashfree · auto-receipt
Dunning workflow · automatedT+15 reminder, T+30 notice, T+60 escalation, T+90 legal · all configurable.
Collection dashboardPer-block · per-quarter · ageing buckets · top defaulters · trend.
Posts to financial ledgerReceipts auto-post to Financials · GL-correct · audit-clean.
Q4 BILLING · TOWER B · 248 UNITS Q4 BILLED ₹ 1.86 Cr across 248 units OUTSTANDING ₹ 22 L 12% · 31 units DUNNING · AGEING WATERFALL T+15 · gentle reminder · email + app 12 units · auto-fired ₹ 8.4 L T+30 · formal notice · WhatsApp + SMS 11 units · late-fee added 5% ₹ 7.6 L T+60 · escalation · service curtailment notice 6 units · committee notified ₹ 4.8 L T+90 · legal notice · counsel referred 2 units · audit-trailed · committee approved ₹ 1.2 L ▸ COLLECTION EFFICIENCY · YTD 88.4% vs 82% last year Receipts auto-post · ledger live · auditor query in one click
Pillar · 05

Notices, polls, amenities — community life that doesn't need a WhatsApp group.

Notices to the right audience · whole community, block, owners or tenants. Polls audit-grade for AGM motions. Amenities (pool, gym, hall, court) bookable with per-amenity rules and payment. Event calendar shared. The operator stops being a WhatsApp moderator.

Targeted noticesWhole community, block, owners, tenants, committee · audit-archived.
Polls & surveysRWA decisions · auditable results · regulatory-grade for AGM motions.
Amenities bookingPool, gym, party hall, sports court · per-amenity rules · payment-collected.
Event calendarCommunity events · maintenance shutdowns · AGM dates · all in one view.
Community directoryOpt-in · privacy-controlled · neighbours' phone book without the awkwardness.
Resident feedbackService-rating · amenity-rating · trends · drives operational decisions.
AMENITY BOOKING · PARTY HALL · MAY M T W T F S S 29 30 1 B 2 3 4 B 5 B 6 7 8 9 10 11 12 TODAY 13 14 15 16 17 18 B 19 PEND ▸ BOOK 19 MAY · WAITLIST Sun 19 May · 6PM–11PM Currently held by Unit 0612 · waitlist position 1 of 1 Hold expires 18:00 today · ₹ 6,000 if confirmed Cleaning gap enforced · 4hr · auto-rule RECENT NOTICES + POLLS Water shutdown · 14 May · 10AM–2PM All blocks · 248 acks · 91% read Poll · Pet rules amendment · open 142 of 248 voted · closes 16 May · audit-grade ▸ ONE CHANNEL · ARCHIVED · ZERO WHATSAPP NOISE
Pillar · 06

Governance & documents — AGM, filings, the document vault.

AGM agenda, notice per bye-laws, hybrid voting (online + in-person), audit-grade minutes, committee elections. Document vault — bye-laws, NOCs, licences, AMCs — with expiry alerts. Annual filings (state acts · RERA · IT 80P · audit reports) generated from data, no manual reconciliation.

AGM / EGM / ECAgenda, notice, minutes, attendance, motions, voting, sign-off · audit-grade.
Online + in-person votingHybrid voting · auditable results · proxy support · per-bye-law compliant.
Document vaultBye-laws · approvals · NOCs · licences · AMCs · expiry alerts.
Election workflowCommittee positions · nominations · campaigns · voting · result · handover.
Annual filings · IndiaState society returns · RERA quarterly · IT under 80P · audit reports.
Compliance dashboardEvery licence · every renewal · every filing · single screen, never miss a date.
COMPLIANCE DASHBOARD · TOWER B CURRENT 23 / 26 licences valid RENEWAL DUE · 60D 3 action required EXPIRY QUEUE · NEXT 60 DAYS Lift licence · Block C · expires 28 May 16 days · renewal application drafted ✓ URGENT Fire NOC · expires 18 Jun 37 days · audit scheduled · vendor quote received UPCOMING DG set licence · expires 04 Jul 53 days · scheduled · 0 issues YTD SCHEDULED ANNUAL FILINGS · STATUS Society returns · 2024-25 FILED ✓ RERA quarterly · Q4-25 DUE · 15D IT return · 80P · 2024-25 DRAFT READY Audit report · CA signed SIGNED ✓ GENERATED FROM TENANT DATA · NO MANUAL RECON
§ 02
Personas
Eight roles · one tenant

Who actually wins
when community lives on Farvision.

Five back-office roles run the operations. Three front-line roles work the property. Each gets the surface and the data they need — without anyone reconciling spreadsheets.
Back office · in the operator console
Operations

Community Manager

Runs the portfolio · multi-block

  • Live dashboard across towers
  • SR triage in one click
  • AGM, filings, audit-trailed
Procurement

Purchaser / Buyer

Vendor onboarding & AMC

  • Vendors scored on SR data
  • Spares linked to PPM
  • 3-way matching auto on POs
Finance

Finance Team

Maintenance billing & collection

  • Quarterly bills · 8000 units · one run
  • MT 940 statements auto-reconciled
  • Ledger live to Financials
O&M

Operations & Maintenance

Asset uptime & PPM

  • Asset register · per equipment
  • PPM auto-creates work orders
  • Spares checked before dispatch
Support

Customer Support

Resident requests · helpdesk

  • SR auto-routed by category
  • Escalation on SLA breach
  • Resident sign-off captured
Front line · at the property
At home · resident app

Resident

Their unit, their app — five categories of request

  • SR with photo + video · maintenance, NOC, locker, card, tenant-reg
  • One-tap dues payment · UPI / cards / online
  • Pre-approve visitors · QR via WhatsApp
On-site · technician app

Technician

Mobile-first · in-house or AMC

  • Work order on phone · spares pre-checked
  • Photo evidence on completion
  • Resident sign-off on the spot
At the gate · visitor flow

Security Guard

QR scan · OTP · audit-grade log

  • Pre-approved entry · 3.2s scan-to-open
  • Walk-in OTP from resident · no friction
  • Vehicle plate + photo · auto-park · log closed
§ 03
The apps
Three audiences · three surfaces · one tenant

Operator console.
Resident portal & app.
Visitor app.

Three surfaces, three audiences, one shared database. Operator on desktop. Resident on web + mobile. Visitor at the gate. Same data underneath.
For operations · web + tablet

Operator Console — multi-block, one screen.

The Community Operations Director gets the desktop console — multi-block dashboards, work allocation, financials, governance, regulatory filings. Tablet-friendly for site visits. Plugs into the rest of Farvision.

Multi-block portfolio · live to HQ
Work-order allocation · drag-and-drop
Financials · live to module pages
Governance · AGM · filings · audit-grade
community.farvision.app · operator console PORTFOLIO ▪ Dashboard ▪ Tower B ▪ Skyline P-1 ▪ Marina ▪ Heights ▪ Greens ▪ Vista C-3 ▪ Vendors ▪ Filings ▪ AGMs ▪ Reports ⚡ Mollak SR · OPEN 24H 147 REORDER 11 SLOW-MOVERS 3 Collection efficiency · 7 quarters 88.4% ▲ 6.4 pts YoY Run quarterly bills · 8000 units
For residents · web portal + iOS + Android

Resident portal & app — the private social network for the apartment complex.

Residents login on web or mobile. Service requests with photo + video. Maintenance dues with one-tap payment. Pre-approve visitors. Amenities, polls, AGM voting, ledger downloads. Multi-language, multi-property — for residents owning units in more than one tower.

Service requests · 5 categories · with attachments
Dues + payments · UPI / cards / online
Pre-approve visitors · QR via WhatsApp
Amenities · classes · activities · marketplace
Notices · polls · community voting
Invoices · receipts · ledger · downloadable
Hi mobile dev · Good Evening 👋 Unit D-13 QUICK ▪ Dashboard ▪ Finance ▪ Dues ▪ Meetings ▪ Amenity ▪ Classes ▪ Service ▪ Polls ▪ Voting ▪ Documents ▪ Marketplace OUTSTANDING ₹ 8,400 Pay SERVICE REQ 22 19 in progress DOCS Inv · Receipt · Ledger PAYMENT HISTORY 22/04/2026 ₹ 8,400 · Online 15/01/2026 ₹ 8,400 · UPI View all → MY SERVICES Booking Approved Plumbing Pending NOC Review Locker Waitlist UPDATES Vote2k26 Apr 20 · 6:30PM Pet rules poll closes 16 May ▪ NEW NOTICE Raise a request →
For visitors · vendors · couriers

Visitor App — frictionless arrival, audit-grade exit.

QR-scan entry from a host's invite or gate-issued OTP. Photo + vehicle plate captured, parking allocated. Vendor and courier flows supported with work-permit linkage. Time-stamped exit, package check, audit log closed. The gate stops being a paper register.

QR-scan entry · pre-approved by host
Photo + vehicle plate · auto-parking
Vendor · courier · work permit linked
Time-stamped exit · audit log
SCANNED ✓ Mr. Rajesh K. Guest · Unit 1804 ENTRY ALLOWED
94%Resident · monthly active
3.2sVisitor scan-to-entry
88%Dues collected via app
100%Gate entries audit-trailed
§ 04
Integrations
State acts · RERA · IT · Banking · Gateways · audit-grade

Integrations & compliance —
built into the data, not bolted on.

Regulatory: state society acts (MH, KA, TG, etc), RERA, IT 80P, audit. Banking: MT 940 with HDFC, ICICI, SBI and other Tier-1 banks. Gateways: Razorpay, Cashfree, BillDesk. All bidirectional, all automated. The treasurer stops reconciling spreadsheets.
INTEGRATION STACK · INDIA · STATE + RERA + IT + BANKING + GATEWAYS FARVISION COMMUNITY Unit master · 8000 units Ownership · area · type · live Owner / tenant data Name, PAN, Aadhaar · KYC current Service-charge invoices Quarterly · per unit · tax-correct Receipts & ledger Auto-posted to Financials Audit trail · governance AGM, motions, votes, decisions PUSH PULL EXTERNAL · INDIA STACK State Society Registrar Annual returns · audit reports RERA · MahaRERA / KaRERA Quarterly disclosures · project status IT · Section 80P ITR-5 · cooperative society MT 940 · banking HDFC · ICICI · SBI · Tier-1 Razorpay / Cashfree / BillDesk UPI · cards · NetBanking · gateway Audit reports · CA signed Annual external audit WHAT IT MEANS No manual reconciliation Filings derived from tenant data CA signs faster Receipts already posted, AGM trailed Banking · auto-reconciled MT 940 statements match daily Gateway receipts auto-post UPI + cards + bank · zero data-entry Multi-state ready State-act variations configured ▸ FILINGS GENERATED · BANK RECONCILED · GATEWAYS LIVE · ZERO-RECON
6+ State Society Acts configured · MH, KA, TG, TN, GJ, WB
4+ Tier-1 banks · MT 940 · HDFC, ICICI, SBI, Axis
Live Razorpay · Cashfree · BillDesk · UPI + cards
100% Audit-grade evidence · every motion, every receipt
§ 05
Platform
One tenant · one database · one audit trail

Built on the Farvision
construction-grade ERP.

Community Management is one vertical on Farvision. Service requests touch Materials & P2P. Billing posts to Financials. Staff payroll runs through HRMS. Same data, same database, same audit trail.
§ 06
vs Apps
Why enterprise operators are migrating off consumer apps

You can buy a gate app.
Or run a portfolio.

Lightweight apps stop at gate-dues-visitor. Generic FM tools stop at industrial assets. Both miss the integration with Finance + Procurement that enterprise portfolios need.
Lightweight community apps

Lose at the operator's surface.

Built for the resident's phone. Stop at gate, dues, visitors, notices.

  • No FM / PPM / asset register
  • No procurement integration · vendor scoring stays in spreadsheets
  • No regulatory filings · CA still does manual reconciliation
  • No AGM workflow · governance lives elsewhere
  • Doesn't scale past a few towers · per-society tenancy
Generic FM / asset management tools

Lose at the resident experience.

Built for industrial FM. Strong on assets, weak on community.

  • No resident app · workflow stays IT-ticket-like
  • No maintenance billing · finance lives elsewhere
  • No visitor / gate · separate point solution
  • No governance / AGM · RWA needs a different tool
  • Integration burden falls on the customer
Farvision · Community + Finance + Procurement

Wins on every axis. By design.

One tenant. Operator console + resident app + visitor app + ERP-grade integrations.

  • Service requests through asset PPM through procurement, one tenant
  • Maintenance billing posts to Financials automatically
  • AGM, polls, governance audit-trailed in the same database
  • State-act + RERA + IT filings derived from data
  • Scales from one tower to enterprise portfolios
In production · India

Listed developers running enterprise community portfolios on Farvision.

Towers managed 600+
Units · single platform 120,000+
Consumer apps were fine for one tower, broke at the seventh. By tower thirty we needed FM, procurement, assets, governance, filings — on the same data. Farvision gave us one tenant. Our team went from reconciling spreadsheets to running operations.
— Property Operations Director · enterprise developer
▸ Downloads

Take Community Managers off the screen.

The full brochure in both India and GCC editions. Share with your evaluation team, leave behind after a demo, or use as the brief that informs the deeper conversation.

Next step

See it on your portfolio.

45 minutes. Sample property, real day — SR lifecycle, PPM trigger, visitor flow, quarterly billing, AGM motion, filings sync. Bring your ops director, FM head, finance lead.